1. Order Processing
At Avorest Shop, we strive to process and ship your orders as quickly as possible. Please read the following information before placing your order.
All orders are reviewed and processed after they have been placed and payment has been confirmed. Processing time is usually 1 to 2 business days. During busy periods such as holidays or promotional campaigns, processing may take slightly longer.
2. Shipping Time
Delivery times vary depending on the destination country, shipping carrier, and customs procedures.
Estimated delivery times are as follows:
- European countries: 7 to 15 business days
- United States and Canada: 7 to 20 business days
- Other countries: 10 to 25 business days
These delivery times are estimates and may change due to circumstances beyond our control.
3. Shipping Costs
All products from Avorest Shop are shipped completely free of charge, regardless of the quantity ordered. You only pay the price listed for the product.
4. Order Tracking
After your order has been shipped, a tracking number will be provided whenever available so you can track your package through the shipping carrier.
5. Possible Delays
Factors such as weather conditions, international shipping issues, customs procedures, strikes, or other circumstances beyond the control of Avorest Shop may cause delivery delays.
In such cases, we will make every effort to keep you informed and assist in tracking your order.
After your order has been shipped, a tracking number will be provided whenever available so you can track your package through the shipping carrier.
How long does delivery usually take?
Most orders arrive within 3-7 business days after dispatch.
Do you offer international shipping?
Yes, we ship globally with delivery times varying by destination.
What is your return shipping policy?
Return shipping costs are covered by Avorestshop for defective items.
Can I track my order?
Absolutely, tracking info is provided once your order ships.
6. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
If an order cannot be delivered due to an incorrect or incomplete address, the cost of one additional shipment will be the responsibility of the customer.
7. Customs Duties and Taxes
Depending on the laws of the destination country, customs duties, taxes, or import fees may apply and are the responsibility of the customer.
These charges are not collected or controlled by Avorest Shop.
Worldwide
Delivery Regions
We proudly ship globally, ensuring your purchases reach you wherever you are.
30 days
Return Window
You can return items within 30 days of receipt, following our straightforward policy.
8. Lost or Damaged Orders
If your order is damaged during transit or does not arrive within a reasonable period, please submit a support ticket to our customer support team as soon as possible so we can investigate the issue.
Fast Processing Times
Orders are processed within 24 hours, ensuring your items are dispatched quickly and efficiently.
Secure Packaging
We use durable, eco-friendly materials to protect your products during transit for a safe arrival.
Tracking Availability
Stay informed with real-time tracking updates from shipment to doorstep, providing peace of mind.
Customer Support
Our dedicated team is ready to assist you with any shipping inquiries or concerns promptly.
9. Contact Us
If you have any questions regarding your order or shipping, you can contact the Avorest Shop support team through our Contact Us page.